Privacy Policy
Last Updated: January 14, 2026
Your privacy and trust are important to HedgeHigh Capital. We are committed to being clear about how we collect, use, disclose, and protect your information. This notice is provided on behalf of HedgeHigh Capital (referred to as "HedgeHigh Capital," "we," "us," or "our").
Applicability
This Privacy Policy applies to:
- All HedgeHigh Capital products and services, including managed investing available through the HedgeHigh Capital Website
- The HedgeHigh Capital website, including all subpages and successor pages (collectively, the "Website")
- Any interactions with our clients, prospective clients, and prospective employees
This Privacy Policy remains in effect for as long as we hold your information, including after the termination of any products or services you have with us. By providing us with your personal information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Website, by email, or through other appropriate channels. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Collection of Personal Information
Information Provided by You
- Biographical Information: Name, address, phone numbers, email address, birthdate, government-issued identifiers, and other identifiers provided during account registration.
- Financial Information: Bank account details, transaction history, account types, balances, limits, financial institution names, and related financial data collected from you or your financial institution.
- Beneficiary Information: For registered retirement accounts: spouse's name and occupation, children's or dependents' names and ages.
- Identification Documents: Government-issued identification copies or photographs ("selfies") provided to us or our service providers.
- Signatures: We may collect your Electronic or physical signatures for certain product offerings.
- Risk and Regulatory Information: Asset holdings, asset values, investment knowledge, investment objectives, and responses to risk assessment questionnaires.
- Referral Program Information: Email addresses of individuals you refer (with their consent). Used solely to send a one-time referral communication
- Customer Service Communications: Information provided when contacting our support team, including conversation recordings used for quality assurance, training, and service improvement
Information Automatically Collected
- Service Usage Data: Transaction history, interactions with our products, preferences, usage statistics, and other actions taken within our app or Website.
- Technical Data: IP addresses, page requests, browser type, operating system, time spent on the app and Website, and similar technical information.
- Cookies and Similar Technologies: We use cookies to collect log data and usage information. Most browsers allow you to control cookies through settings. Visit our Website without identifying yourself if you prefer.
Use of Personal Information
We use your personal information for the following purposes:
- Delivering Financial Services: Understanding your financial needs and delivering products and services that meet them
- Portfolio Selection: Helping us choose the portfolio best suited to your needs and risk profile
- Identity Verification: Verifying your identity and the accuracy of information you provide
- Relationship Management: Managing your relationship across HedgeHigh Capital products and maintaining accurate, consistent information
- Risk Management: Assessing and managing our operational and financial risks
- Fraud Prevention: Detecting, preventing, and suppressing errors, fraud, financial abuse, and unauthorized or illegal activities
- Legal Compliance: Meeting legal, regulatory, and self-regulatory organization requirements
- Experience Personalization: Tailoring your Website experience and making product or service recommendations
- Analytics and Improvement: De-identifying your information (removing personal identifiers) for analytics, reporting, product development, and identifying trends and insights
- Account Transfers: Transferring your account to or from another financial institution
- Other Purposes: As otherwise required or permitted by applicable law
Legal Bases for Processing (For GDPR/UK/EU Residents)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal information based on the following legal grounds:
| Processing Activity | Legal Basis |
|---|---|
| Providing our services and fulfilling contracts | Contract performance |
| Marketing and personalization | Legitimate interests or consent |
| Legal and regulatory compliance | Legal obligation |
| Fraud detection and security | Legitimate interests or legal obligation |
| Analytics and service improvement | Legitimate interests or consent |
Profiling and Automated Decision-Making
We may use your data to customize your experience and generate personal insights about you, including predicting personal preferences, economic situations, or products you may be eligible for. This may involve automated decision-making. You have the right to object to profiling or request human intervention in significant decisions affecting you. Contact us at contact@hedgehighcapital.com for more information.
Disclosure of Personal Information
We may share your personal information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., identity verification, customer support, data hosting, analytics)
- Financial Institutions: Banks, custodians, and other financial partners necessary to operate your accounts
- Regulatory Authorities: Government agencies, self-regulatory organizations, and law enforcement as required by law
- Professional Advisors: Legal, accounting, auditing, and compliance professionals
- Successors: In connection with a merger, acquisition, asset sale, or similar transaction
We require all third-party service providers to maintain appropriate safeguards for your personal information and to use it only for authorized purposes.
International Data Transfers
Your personal information may be transferred to, stored, or processed in countries outside your jurisdiction of residence. We implement appropriate safeguards, including standard contractual clauses approved by relevant regulatory authorities, to ensure adequate protection of your information when transferred internationally.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. Retention periods vary based on:
- The nature and sensitivity of the information
- The purposes for which we process it
- Legal and regulatory retention requirements
- Our legitimate business needs
When information is no longer needed, we securely delete or anonymize it.
Information Security
Our Safeguards
- Administrative, Technical, and Physical Safeguards: We maintain reasonable safeguards to protect personal information against unauthorized access, use, modification, and disclosure
- Employee Training: All employees receive privacy and confidentiality training and sign confidentiality agreements
- Access Controls: Employees and service providers have access to personal information only on a "need-to-know" basis
- Technical Security: We use secure passwords, encryption, firewalls, and access controls. Departing staff remain contractually bound to protect client privacy
Your Responsibilities
To protect your HedgeHigh Capital account, we encourage you to:
- Use a strong, unique password that you do not use on other websites or apps
- Never share your password with anyone
- Limit access to your computer, phone, and browser
- Log out after using HedgeHigh Capital on shared devices
- Enable two-factor authentication if available
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Access | Request a copy of the personal information we hold about you |
| Correction | Request correction of inaccurate or incomplete information |
| Deletion | Request deletion of your personal information, subject to legal exceptions |
| Restriction | Request restriction of processing in certain circumstances |
| Portability | Request transfer of your information to another organization |
| Objection | Object to processing based on legitimate interests or direct marketing |
| Withdraw Consent | Withdraw previously provided consent at any time |
| Lodge a Complaint | File a complaint with your local data protection authority |
How to Exercise Your Rights
You may update certain profile information by logging into your account and clicking "Settings." For other requests, including access, correction, or deletion of personal information in our possession, please send a written request to:
support@hedgehighcapital.com or contact@hedgehighcapital.com
We may request specific information to verify your identity before processing your request. We will respond within the timeframes required by applicable law (typically 30 days). There is generally no fee for exercising these rights, though we may charge a reasonable fee for manifestly unfounded, excessive, or repetitive requests.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to delete personal information (subject to exceptions)
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information (we do not sell your personal information)
- The right to limit the use of sensitive personal information
- The right to non-discrimination for exercising your privacy rights
- To exercise your California rights, contact us at contact@hedgehighcapital.com. Authorized agents may submit requests on your behalf with appropriate documentation.
Contact Information
HedgeHigh Capital's Chief Privacy Officer is responsible for overseeing compliance with this Privacy Policy. If you have questions, concerns, complaints, or would like to make a request regarding your personal information, please contact our privacy team:
Email: contact@hedgehighcapital.com
We will acknowledge and investigate all privacy complaints and work to resolve them promptly.